Approach

As soon as you walk into Connect House you will be met with beautiful and homely visual stimulation. We are not a hotel and we aren’t aiming to be one. We are a home and a family. Our two suites offer two very different services and therefore our environments are different to reflect this.

Professor Tom Kitwood was widely attributed to creating the person-centred care approach in the late 1980’s at Bradford University. He championed seeing the individual as more than their diagnosis of dementia, and encouraged care to be more reflective of the needs of the individual based on their identify, uniqueness, preferences and personhood. It is a way of caring for someone based on focussing on what they can do, rather than focussing on what they cannot.

As a service Connect House has many successes, but we also make mistakes. What we believe in is a transparent culture and process in which we commit to sharing our mistakes with you as part of our learning process so that together, we can learn and improve what we do moving forward.

Our approach to emotionally-led support is simple. Those who live in our households, our suites, are our family members. Together, as a family, we embrace and celebrate life and focus on the here and now. We are passionate about what we do because we know it works.